SMS Terms and Conditions

Program description

The Argo messaging program ("Argo Alerts") sends text messages about your care, orders, appointments, refills, account activity, and — where you have separately agreed — product availability, launches, and promotional offers. Participation is entirely voluntary and is never a condition of purchase or of receiving medical care.

How you opt in

You are enrolled only when you affirmatively provide your mobile number and check a consent box, reply to an enrollment message, or otherwise expressly agree to receive texts. Consent to receive marketing texts is separate from consent to receive care- and order-related texts, and you may give one without the other. Messages are sent using an automatic telephone dialing system.

Message frequency

Message frequency varies and depends on your account activity, orders, and care plan. Marketing messages are generally limited to no more than 8 per month.

Cost

Message and data rates may apply. Argo does not charge for the messages themselves; charges come from your wireless carrier under your plan. Contact your carrier for details about your plan.

How to opt out

Text STOP to any message from us at any time to unsubscribe. You will receive a single confirmation message and no further texts from that program. Opting out of texts does not remove you from email or postal mail, and it does not cancel any order, subscription, or care relationship — contact us if you want those changed.

How to get help

Text HELP to any message for assistance. You will receive a reply with our support contact information. You can also email support@getargorx.com or call (279) 348-3430.

Supported carriers and carrier liability

Supported carriers include AT&T, Verizon Wireless, T-Mobile, Sprint, U.S. Cellular, Boost, MetroPCS, Cricket, and most other U.S. carriers. Carriers are not liable for delayed or undelivered messages. Delivery is not guaranteed and may be affected by factors outside our control.

Eligibility

You must be at least 18 years old and the subscriber or authorized user of the mobile number you provide. If your number changes or is reassigned, notify us promptly so we do not message the new subscriber.

Privacy

Information collected through this program is handled under our Privacy Policy and, where the information is protected health information, our HIPAA Notice of Privacy Practices. We do not sell or share mobile opt-in data or phone numbers with third parties for their own marketing purposes.

Changes

We may update these SMS Terms. The current version is always posted on this page with the date it was last updated. Continuing to participate after an update means you accept it.

Contact

Email support@getargorx.com with questions about this program.